Features…

My RV KnowHow will be the “Go To” platform for all things RV-related, using at its core a hub of information relevant to that owner’s specific RV setup.

Initial versions will include:

• RV-specific information and instruction manuals relevant to the owner's RV (not everyone’s else’s) - including variations or additions made from the standard, including:

  • Database of Manufacturer Instruction Manuals.

  • Purchase records.

  • How-to videos.

  • Feature/firmware updates.

  • Personal notes.

• Warranty and maintenance monitoring and reminders of your RV and key componentry:

  • Time based and/or distance based (via GPS integration option).

  • Manufacturer-sourced reminders.

  • Personally added reminders.

• Relevant Communications between the RV owner and their specific:

  • Key Component Manufacturers/Agents Portal:

    • Uploading of componentry documentation and supporting information.

    • Component-specific updates, tips, tricks and other information.

    • Two-way communications.

  • RV Manufacturer Portal:

    • Uploading of RV documentation and supporting information.

    • Creation of templates of base model configurations from RV and component database (1).

    • RV-specific updates, tips, tricks and other information.

    • Two-way communications.

    enhancing their after-sale experiences, and ultimate consumer satisfaction.

• Predictive AI technologies working behind the scenes to present the most relevant user experience.

• Secure access to your information on your choice of IT platform - laptops, phones, tablets.

• More information relevant to RVs, camping and holidaying generally, based on personal specific interests.

• Environmentally friendly - Less (as in no!) printed material.

• Regular platform updates (many of these are already ear-marked and subject to review and refinement – but sensitive to the market for now).

(1) These templates would be tailored to an RV user’s specific setup during the pre-sale handover (by Dealership, and/or RV user.

With a report issued by the Australian Competition & Consumer Commission (ACCC) in July 2022 (Link: “Caravan industry on notice for poor treatment of consumers”), there are plenty of areas overdue for improvement within the RV industry. My RV KnowHow will play a front-end role in this transition towards enhanced quality control, communication and overall consumer experience.

A new era…exciting times ahead!!

A new era for RV users…